Emergency Procedures

First Aid

If you are certified in first aid, please contact Building Management. Your services may be needed in an emergency.

If you are NOT certified in first aid, do the following:

• Call 911 or notify the Tenant/Floor Captain depending on the level of injury
• Never move an injured person unless there is immediate risk to their life.
• Never administer any medications unless directed by the patient.
• Loosen clothing around the neck and waist if it can be done easily.
• Do what you can to make the person comfortable without moving them.

Stay with the injured person and await instructions from the Tenant/Floor Captain, Fire Department or Building Management.

Elevator Emergency

If you are inside an elevator when it malfunctions:

• Do not panic; push the call button to be directly connected to the elevator emergency service. Tell the operator that you are at 222 Main and relay the car number inscribed in the elevator.
• There is also an alarm bell button you can push that will sound an alarm through the elevator lobbies. This does not open the doors.
• DO NOT FORCE THE ELEVATOR DOOR OPEN. It is very dangerous to try to get out of the elevator or help someone get out of the elevator. Be patient; an elevator technician will usually arrive within 30 minutes.

If you are outside an elevator when it malfunctions:

• Notify Building Management or Security.
• DO NOT TRY TO OPEN THE DOORS, nor try to help someone out of the elevator! You may be putting the person you are helping and your own life at risk.

Public Works Failure

Power Failure

• Contact Building Management.

Water Systems Failure

• Contact Building Management.

Gas Leak

• Contact Dominion Energy (Natural Gas) at 1-800-767-1689. Contact Building Management.

Telecom / Data Failure

• Contact Building Management.
• Contact First Digital at (801) 456-1000 or other provider.

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